Shipping Policy
Shipping Policy
Last Updated: 19/08/24
Thank you for visiting and shopping at Alert Wise. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within [3-5 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
Standard Shipping |
3-7 business days |
Dependant on item |
Expedited Shipping |
2-3 business days |
Dependant on item |
Overnight Shipping |
1-2 business days |
Dependant on item |
*Overnight delivery is only available for orders with delivery addresses within the United Kingdom.
Delivery delays can occasionally occur.
Shipment to P.O. boxes addresses
Alert Wise ships to addresses within the U.K.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Alert Wise is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
International Shipping Policy
We currently do not ship outside the U.K.
Damages
Alert Wise is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
For more information about our shipping practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@alertwise.co.uk.